Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is currently providing developers with API tools to build chatbots and Live Chat web plugins for business clients, according to multiple sources and a leaked deck Facebook shared with devs.… Read MoreFacebook will announce chatbot and live chat APIs at F8
Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is currently providing developers with API tools to build chatbots and Live Chat web plugins for business clients, according to multiple sources and a leaked deck Facebook shared with devs.… Read More