In the 1970s, CFOs sat with CEOs and devised ways for upset consumers to not be able to get compensation easily. They put up automated phone systems and arcane and inflexible policies and rejoiced at how little the company had to “give up” to complaining customers. And this system worked… until social media gave every average “Joe” the same power as society’s… Read MoreDaily Archives: May 7, 2016
In the 1970s, CFOs sat with CEOs and devised ways for upset consumers to not be able to get compensation easily. They put up automated phone systems and arcane and inflexible policies and rejoiced at how little the company had to “give up” to complaining customers. And this system worked… until social media gave every average “Joe” the same power as society’s… Read More In the 1970s, CFOs sat with CEOs and devised ways for upset consumers to not be able to get compensation easily. They put up automated phone systems and arcane and inflexible policies and rejoiced at how little the company had to “give up” to complaining customers. And this system worked… until social media gave every average “Joe” the same power as society’s… Read MoreBots, Messenger and the future of customer service
Last week Apple released the latest iteration of its “Shot on iPhone” campaign. The new ad was developed for Mother’s Day, and features a slideshow of pictures and videos of moms and their kids. Now, a week later, Apple launched the aptly-named website momsshotoniphone.com, which lets you create a custom version of the ad that has a photo of you and your own mom. The… Read MoreApple’s new site lets you create a custom “Shot on ...
If you're a Google Play Music listener and you'd prefer to use a desktop client instead of the browser, you have some options. The post Google Won't Build a Desktop Music Player, So These Guys Did appeared first on WIRED.